Job Center Plus is an important resource for those that are unemployed or can’t work because they are incapacitated and need assistance in Great Britain. It can also provide information regarding training opportunities to those that may need to consider learning new job skills. Job Center Plus typically provides resources to the unemployed so that they can find work and it provides a system to advertise job vacancies for employers that are looking for workers.
The way that Job Center Plus helps link up those looking for work and those that have work available is by using a computer system called LMS, also known as Labor Market System. It can be accessed by the unemployed and employers through Job points, which are touch-screen computer terminals and it can also be accessed by visiting the website for Job Center Plus.
Job Center Plus and LMS can provide help and information about training opportunities for those who have been receiving benefits and are registered as unemployed for some time. Part of the organization is engaged in administering claims for benefits such as Job seeker’s Allowance, Incapacity Benefit and Income Support. The multiple roles of Job center Plus are primarily geared at getting the unemployed back to work and it helps to support them during the transitional phase.
Through the benefits that are offered, unemployed workers are able to file claims for benefits, regardless of how much they have contributed to the plan. Very little has changed in the unemployment benefits over several decades, but the Job Center Plus website is one of the most visited websites in the UK, with over a million visitors, weekly.
Job Center Plus has changed the way that benefits claims are processed compared to past years, where they contacted their local benefits offices. Because of the global recession, more have become unemployed and have found themselves in need of help from Job center.
The new system asks that the unemployed call the Job Center Plus call center, then the claims details are taken over the phone and entered directly into the computer. After that process is complete, the unemployed worker will need to attend an interview at the local office and discuss their work issues and claim, then they will sign, provide proof of ID and address and finalize the claim.
The claims are then processed at the Benefit Delivery Centers instead of at the local benefit offices. This helps the program flow smoother and keeps the unemployed moving through the system. Besides the unemployment benefit claims processing, the Job Center Plus offers advice and guidance to workers that are recently disabled or who are having a difficult time finding work because of their disability.
Disability Employment Advisers or DEA’s, are assigned to provide special assistance to those that need advice, including employers, about the Disability Discrimination Act, employment assessments, training and advice about finding employment, and keeping employment. Job center Plus has expanded the services they provide to be more comprehensive for those in need and easier to process the claims of those that need the benefits for economic survival.